Because Pace Online programs are conducted nearly entirely online and are largely asynchronous, it is imperative that students meet all of the technical requirements below.

Basic Requirements

  • A computer with sufficient memory and storage to support required software programs
  • Reliable internet connection
  • Webcam
  • Headset

Computer Specifications (Minimum Requirements)

The minimum recommended PC technical requirements are as follows:

  • Intel® Core™ i3, i5, i7 or AMD Phenom 2 or higher
  • 8 GB memory or more
  • 250+ GB hard drive
  • Ethernet card and cable (unless using only wireless routers)
  • WPA2 A/G/N compatible wireless card
  • Windows 7 or later
  • External hard drive or online backup account
  • Microsoft Office 2016 (available at no charge from Pace University)
  • Access to a printer and fax machine
  • Your own Internet Service Provider
  • Ability to check email at least once a day
  • Web camera (needed for projects and proctoring), speakers or a headset, and a microphone

The minimum recommended MAC technical requirements* are as follows:

  • Intel i3, i5, i7
  • 8 GB memory
  • 350+ GB hard drive
  • Ethernet card and cable (unless using only wireless routers)
  • WPA2 A/G/N compatible wireless card
  • Operating system 10.8 or higher
  • Parallels or VMware (latest edition) virtual machine software to run windows installation when needed
  • External hard drive or online backup account
  • Access to a printer and fax machine
  • Your own Internet Service Provider
  • Ability to check email at least once a day
  • Web camera (needed for projects and proctoring), speakers or a headset, and a microphone

*Note: All of your classes will be taken through your web browser, however, depending on your degree track, you will need access to a Windows machine to perform some of the homework assignments.

Software Requirements

  • Microsoft Office 2010 or higher
    • Students are eligible for one copy of Microsoft Office and can access it here.
  • Mozilla Firefox version 12.0 or above
    • Classes can be accessed with most browsers, however, for full functionality, we recommend using Mozilla Firefox
    • Chrome and Safari browsers are known to have compatibility issues with our internal systems and are not supported.
  • Visit our IT Supported Applications page for more information.

Technical Help

Technical assistance is available in-person, online, via phone, and email:

Phone: (914) 773-3333
Online Web Help Desk Website
Email: pacehelpdesk@pace.edu

ITS Help Desk Regular Hours

  • Monday — Thursday: 8:00am – 7:00pm
  • Friday: 8:00am – 6:00pm
  • Saturday: 12:00pm – 4:00pm